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US 2G/3G Sunset

The mobile operators used by Particle cellular devices in the United States are making changes to their networks that will affect some devices.

Operators

AT&T

  • 2G/3G devices will no longer connect AT&T at this time.
  • AT&T 2G has been shut down since 2016.
  • AT&T 3G started shut down in February 2022 and this is substantially complete as of June 2022.

T-Mobile

  • T-Mobile 2G will shut down by April 2, 2024. This deadline is not expected to be extended again.
  • T-Mobile 3G shutdown started in January 2021 and is substantially complete as of June 2022.

Timeline

SKU 2020 Available Operators 2021 Available Operators 2022 Available Operators
E314, ELC314, BRN314 AT&T (3G), T-Mobile (2G/3G) AT&T (3G), T-Mobile (2G)1 T-Mobile (2G)1
E313, BRN310 T-Mobile (2G/3G) T-Mobile (2G)1 T-Mobile (2G)1
E310, E260 AT&T (3G), T-Mobile (2G/3G) AT&T (3G), T-Mobile (2G)1 T-Mobile (2G)1
E350 T-Mobile (2G) T-Mobile (2G)1 T-Mobile (2G)1

These devices will lose all connectivity in the United States in April 2024

1 After the T-Mobile 3G shutdown in October 2021, there may be reduced T-Mobile coverage in some areas.

Affected devices

Boron 2G/3G (BRN310)

  • The Boron 2G/3G only has ever connected to T-Mobile. It will likely revert to 2G only by October 2021 and stop working entirely in April 2024.
  • After the T-Mobile 3G shutdown in October 2021, there may be reduced T-Mobile coverage in some areas.
  • Of the nationwide US mobile carriers, this model is only compatible with T-Mobile and AT&T, and using a 3rd-party SIM card will not help. This device is not compatible with Verizon.

E-Series E310

  • The E-Series 2G/3G Global can connect to AT&T or T-Mobile.
  • After February 2022 it will not be able to connect to AT&T and will only be able to use T-Mobile 2G.
  • It will stop working entirely in April 2024.

Electron 2G/3G (ELC314, E260)

  • The E-Series 2G/3G Global can connect to AT&T or T-Mobile.
  • After February 2022 it will not be able to connect to AT&T and will only be able to use T-Mobile 2G.
  • It will stop working entirely in April 2024.
  • Of the nationwide US mobile carriers, this model is only compatible with T-Mobile and AT&T, and using a 3rd-party SIM card will not help. This device is not compatible with Verizon.

Electron 2G (E350)

  • The Electron 2G has only connected to T-Mobile since 2016.
  • It will stop working entirely in April 2024.
  • Of the nationwide US mobile carriers, this model is only compatible with T-Mobile and AT&T, and using a 3rd-party SIM card will not help. This device is not compatible with Verizon.

Because of the 2G/3G sunset, the following SKUs should not be used in the United States as they will lose all connectivity in April 2024.

Family SKU Replacement
Electron E350 ELC404
Electron E260 ELC404
Electron ELC314 ELC404
E-Series E314, E313, E310 E404
Boron BRN314, BRN310 BRN404X
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