Support & Troubleshooting

Status LED and Device Modes

Connectivity

Interpreting Cloud Debug Logs

Interpreting Cloud Debug Logs 2

Device Restore

Device Restore USB

Device Restore JTAG

Firmware

USB serial debugging

Debuggers

Debugger Adapter

Guides

Connectivity Troubleshooting

Poor connectivity issue troubleshooting

Wi-Fi on argon troubleshooting

Wi-Fi on Photon/P1 troubleshooting

Wi-Fi connectivity troubleshooting

Cellular connectivity troubleshooting

Using 3rd-party SIM cards

Build Tools Troubleshooting

Flashing code troubleshooting

Particle Workbench troubleshooting

Particle CLI troubleshooting

Webhook/Integration troubleshooting

Installing curl (for Windows)

Using a specific Particle CLI version

Device flashing errors

Debugging firmware builds

Device Troubleshooting

Tracker issue troubleshooting

Setup process troubleshooting

Identifying damaged hardware

Device breathing cyan but non-responsive

Collecting trace logs

Device blinking dark blue

Device blinking red or yellow

Device blinking cyan

Using particle serial inspect

Device Management

Setting an argon or boron via USB

Transferring my device to another user

SIM activation troubleshooting

Repairing product device keys

Managing user access tokens

Finding your device ID

Faqs

Orders

Payment methods

Return & refund policy

Updating an order after placement

Wholesale store sign-up

Wholesale store user compliance survey

Making a tax-exempt purchase

Adding VAT information to a wholesale order

Wholesale store account login troubleshooting

Standard Manufacturing Lead Times

Status of my order

Shipping

Shipping options

Shipping outside the United States

General Knowledge

Particle MVP program

Locked out Via 2FA/MFA

Setting 2FA/MFA

Account management FAQ

Canceling billing

Troubleshooting flashing code